GRATIELHSEQ LTD

Your Information Matters

Privacy Policy

We respect your privacy and are committed to handling personal information responsibly and transparently.

1. Who We Are

GRATIEL HSEQ LTD provides Health, Safety, Environment and Quality consultancy, assessments, training and related services in the United Kingdom.

For questions about this Privacy Policy or how we handle personal information, please contact info@gratielhseq.co.uk.

2. Information We Collect

When you contact us or submit an enquiry, we may collect your name, company name, email address, telephone number, enquiry type and any information you choose to include in your message.

We may also receive information through direct correspondence and during the delivery of our professional services.

3. How We Use Your Information

We use personal information to respond to enquiries, provide quotations, arrange training or consultancy services, communicate with clients, maintain appropriate business records and meet applicable legal obligations.

We do not use contact-form enquiries for unrelated marketing without an appropriate lawful basis.

4. Our Lawful Basis for Processing

Depending on the circumstances, we may process personal information where necessary to take steps before entering into a contract, perform a contract, comply with legal obligations or pursue legitimate business interests such as responding to enquiries and managing client relationships.

Where consent is required for a particular activity, we will request it separately.

5. Sharing Your Information

We may share relevant information with trusted service providers who support our website, email communications and business operations, where necessary and subject to appropriate safeguards.

We may also disclose information where required by law. We do not sell personal information.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

No method of transmitting or storing information is completely risk-free, but we aim to apply safeguards appropriate to the information we handle.

7. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining business records and meeting legal requirements.

Retention periods may vary depending on the type of information and applicable obligations.

8. Your Data Protection Rights

Under applicable UK data protection law, you may have rights to access your personal information, request corrections, request erasure, restrict or object to certain processing and request data portability where applicable.

You can contact us at info@gratielhseq.co.uk to make a request. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies and Website Technologies

Our website may use technologies necessary for its operation. If we introduce non-essential analytics, advertising or other tracking cookies, we will provide appropriate information and consent controls where required.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes to our services, website practices or legal obligations. The latest version will be published on this page.

Questions About Your Privacy?

If you have any questions about how we handle personal information, please contact our team.

info@gratielhseq.co.uk